Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our Service, including:

1.1 Personal Data

This refers to data that identifies you as an individual. It includes:

• Account Information: When you register for a Predict account, we collect information such as your name, email address, company name, and phone number.

• Billing Information: For paid services, we collect payment information like credit card details, billing addresses, and transaction history.

• User Communication Data: When you communicate with us via email, live chat, or contact forms, we collect your communication and any data you choose to share.

1.2 Usage Data

We collect information automatically when you interact with our Service, including:

• Device Information: IP address, browser type, device type, operating system, and unique device identifiers.

• Log Information: The pages you visit, the time spent on our Service, referral sources, and other activity data.

• Location Information: We may collect geolocation data to provide location-specific features.

• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Service.

1.3 Third-Party Data

We may receive information from third-party partners such as social media platforms, analytics providers, advertising networks, and payment processors. This information may include demographic data, interest-based data, and behavior across platforms.

2. How We Use Your Information

We use the information we collect in several ways, including:

2.1 To Provide and Maintain Our Service

We use your data to deliver essential functionalities, including account creation, authentication, subscription management, and personalized dashboards.

2.2 To Improve Our Service

We analyze usage patterns to optimize performance, troubleshoot technical issues, and understand user behavior, allowing us to improve our features and services.

2.3 To Communicate with You

We use your contact information to send you updates, newsletters, promotional materials, and support-related messages. You can opt-out of marketing communications at any time.

2.4 For Billing and Transactions

We use billing information to process payments, manage subscriptions, and prevent fraudulent transactions.

2.5 For Marketing and Personalization

We may use your data to personalize ads and recommendations, create audience segments, and display relevant content.

3. Legal Basis for Processing (For EU/UK Residents)

Under GDPR, we must have a lawful basis to process your personal data. The lawful bases for processing may include:

• Consent: When you explicitly agree to our use of your personal data.

• Contractual Necessity: When we process your data to provide the services you’ve requested (e.g., account creation or paid subscriptions).

• Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our Service or conducting marketing activities.

• Legal Obligation: When we are required to process your data by law.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers that assist us with running our business, such as payment processors, hosting providers, and analytics platforms. These service providers are bound by strict data privacy agreements and are only permitted to process your data for the purposes we specify.

4.2 Legal Requirements

We may disclose your information to comply with legal obligations, enforce our terms of service, respond to government requests, or protect the rights and safety of Predict, our users, and the public.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of our business, your personal data may be transferred to the new owners as part of the transaction.

5. International Data Transfers

If you are located outside of the country in which our servers are based, your information may be transferred to, stored, and processed in a different country with different data protection laws. We take all necessary measures to ensure your data is transferred securely, including the use of EU-approved Standard Contractual Clauses (SCCs) when transferring data to non-EU countries.

6. Your Data Rights

Depending on your location, you may have the following rights under applicable data protection laws:

6.1 For EU/UK Residents (GDPR):

• Right to Access: You can request access to the personal data we hold about you.

• Right to Rectification: You can request corrections to inaccurate or incomplete personal data.

• Right to Erasure: You can request that we delete your personal data in certain circumstances (e.g., if it’s no longer necessary).

• Right to Restrict Processing: You can request restrictions on how we process your personal data.

• Right to Data Portability: You can request that your data be transferred to another service provider.

• Right to Object: You can object to processing of your data for marketing or profiling purposes.

6.2 For California Residents (CCPA):

• Right to Know: You can request to know the categories of data we collect, why we collect it, and how we use it.

• Right to Delete: You can request that we delete the personal information we have collected about you.

• Right to Opt-Out: You can opt out of the sale of your personal data (although we do not sell personal data).

• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise any of your rights, please contact us at privacy@predict.com.

7. Data Retention

We retain your personal data only for as long as necessary to provide you with our services and for legitimate business purposes, including:

• Compliance with legal obligations.

• Resolution of disputes.

• Enforcement of our agreements.

We regularly review our retention periods to ensure we only keep data for the period necessary.

8. Security of Your Information

We employ industry-standard technical, administrative, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your information.

9. Children's Privacy

Our Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child’s personal data has been inadvertently collected, we will take steps to delete that information.

10. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to track user activity on our website and provide personalized experiences. For more information on our use of cookies, please refer to our Cookie Policy.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before interacting with their services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will post the updated policy on this page and notify you via email or through our platform. Your continued use of the Service constitutes acceptance of any changes to this policy.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us at:

Email: privacy@predict.com
Mailing Address: 123 Predict Street, Marketing City, CA 90001, USA